Answers to common questions
Select a question to read the answer.
Are you a factory or trading company?
We are a factory: Yudu County Shengyuan Packaging, a branch of GD JOYO Group, located in Ganzhou, Jiangxi — 2,000 m² facility with 50 semi-automatic assembly lines and 200+ skilled workers.
What is your MOQ?
MOQ varies by product and customization. Send us an inquiry with your product and quantity needs and we will quote accordingly.
Can you customize logo and packaging?
Yes. Size, material, color, logo (silk screen, embossing, embroidery, metal badge), interior and packaging can all be customized.
How long does sampling take and does it cost?
Samples take 7–15 days. Molding requires a sample fee, negotiable against bulk orders.
What is the bulk lead time?
Usually 30–45 days; rush production available in peak season.
What materials do you use?
EVA (compression molded), felt, PU, SBR — plus recycled RPET, biodegradable materials and waterborne PU eco options.
What are your trade terms?
FOB Shenzhen. LCL and FCL both supported, with rich export and customs experience.
Which countries do you export to?
We serve global brands across Europe, North America and Southeast Asia.
More questions?
Talk to Rachel directly — most questions are answered in one message.